Delivery Information

**Delivery Information**

**Shipping Address:**
No. 88, Zhongguancun East Road, Haidian District, Beijing

**Contact Email:** lobster@fivemarket.net
**Contact Phone:** +86 18911727308

**Shipping Fee:**
A flat shipping fee of **$1.99 USD** applies to all orders, regardless of order value or destination. This low, fixed rate helps us keep delivery affordable and transparent for our customers.

**Delivery Coverage:**
We currently offer delivery to addresses within mainland China, including major cities and remote regions. International shipping is not available at this time.

**Estimated Delivery Time:**
- **Within Beijing:** 1–3 business days
- **Other provinces in China:** 3–7 business days
- **Remote or rural areas:** May take up to 10–12 business days, depending on local courier service

**Order Processing:**
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

**Tracking Information:**
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your package in real time using the courier’s official website or app.

**Delivery Notes:**
- Please ensure your shipping address is accurate and complete, including your phone number, to avoid delivery delays.
- If no one is available to receive the package, the courier may leave a notice or attempt redelivery.
- We are not responsible for delays caused by customs, weather, or other force majeure events.

**Contact Us:**
For any delivery-related questions or concerns, feel free to reach out to our support team via email at **lobster@fivemarket.net** or call us at **+86 18911727308**. We’re here to help!